Who we serve
Individuals & Families
One search result standing in for an entire life.
RMG Digital Solutions is a private reputation advisory in Harrison, New York. We restore and enhance how people and companies appear in search results and AI answers.
Private individuals occupy a different position from every other client this firm serves, and mostly a better one legally. Defamation standards are more favorable. Platform policies offer private individuals real protections. Statutory erasure rights, where they apply, apply here first. The available mechanisms are frequently stronger than people assume.
There is only you, at eleven at night, with the result in front of you. Because the stakes are personal, people often wait before seeking help, while the material settles into the index. And the stakes are immediate and personal rather than commercial: a job application, a rental agreement, a custody proceeding, a child who searched a parent's name. Because the mechanisms here are comparatively strong, this is also the category where an assessment most often brings good news.
See an exampleWhy this behaves differently
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Stronger legal footing
Private-individual standards in defamation, and platform policies written for private individuals.
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The stakes are immediate
Employment, housing, credit, custody, schooling. A life, rather than a valuation.
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Aggregators monetize the record
Sites that republish charges and then charge for removal. There are correct ways to handle these and expensive wrong ones.
What usually applies
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Content Removal
The strongest available route for private individuals, and more often available than people expect.
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Autocomplete Repair
Predictions attaching an allegation to a private individual's name frequently violate platform policy.
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AI Answer Correction
Where a model has merged your record with a namesake's, or is reporting a resolved matter as current.
An example
One result doing the work of a life.
A person with an ordinary name shares it with someone else, in another place and another year. A local item about the other person, a family court matter written about a different household, attaches itself to the search. A landlord runs the name before a lease. A hiring screen runs it before an offer. A child runs it because children do.
The mismatched item is the thing that loads first. Explaining “that is not me” means repeating a story that belongs to someone else, to a property manager who only has a snippet, or to a teenager.
The work invents nothing and builds no substitute biography. It lets the person’s own public record, their work, their town, the ordinary facts already theirs, take the first page. The stranger’s item stays on the open web. It stops standing in for a life it does not belong to.
A job screen and a lease screen still produce a name. The aim is that they produce the right person. A child searching a parent meets the parent first.
An illustration of how this usually goes, not a client matter. All seven examples · Who we serve
Asked in these matters
A site is charging to remove my mugshot. Should I pay?
Usually not, and not before an assessment. Payment often results in the record appearing on a related site, and in many jurisdictions the practice is now restricted. There are frequently better routes, including the publisher's own policies and applicable statutes.
Tell us where you are.
One conversation, in confidence, with a clear reading of what is there, including when the answer is that nothing needs doing.
In confidence. The first review is free, and you decide whether to continue. How we protect your information